Yes, we offer patient-focused care. We want to ensure that you have a positive experience, and we work hard to achieve that. First, we do extra testing that gives us a more real-world picture of the struggles that each patient is experiencing. Here we utilize Digital Hybrid Technology. Technology is great but it is also important to take the time to listen to the individual needs of each patient and set the hearing aids up to meet those needs.
We take the time to do that gradually through a follow up process. People have very different lifestyles and communication demands. People also have very different hearing losses from one to another. Some people may frequently spend time in meetings or need to talk on the phone while in the car traveling for work, while others may live a quiet, slower-paced lifestyle. We take the time to learn and discover these needs and our patients benefit.