Great question! The answer may vary depending on who you ask, but I will speak for my own office pricing. I hear people often discussing how difficult it is these days to receive remarkable and consistent customer care. I too have felt this way about some of my consumer experiences. People say, “No one wants to help you once you have purchased something. Manufacturers don’t want to repair or maintain their goods in this disposable society. They just want you to buy another one.
” Well, we don’t feel that way at DigiHearingSolutions(TM). Included in the purchase price of your hearing instruments, there is a warranty plan, which will vary depending on the level of technology you choose based upon your listening lifestyle and your budget. This includes the initial fitting and all the adjustments and warranties for repair for a set time period. This does not include physical damage and any accessories that u may have been given as a part of the initial purchase. This is valuable because if something happens to your hearing aids, you need service right away.
Some plans cover those services for one/ two/three years depending upon the product you have purchased from us. Cleaning the instruments and visual examinations of your ears are free for the lifetime with the Hearing Aids that you purchase from us. This keeps them in good working order. We like to perform this clean ad check every six months or sooner when needed.
We love our patients, and we enjoy providing exceptional customer care because we truly value our patients meeting and maintaining their hearing goals. So, my answer is that hearing aids, in some cases, may cost less up front offering very little follow up care and support or you may consider investing in yourself with a little more up-front commitment in price and have good care when you need it.